TCB is currently accepting applications for Answering Service Operator/Dispatcher. Our communications division operates 24x7 and requires a committed individual who has a desire to work and availability to assist with a variety of shifts. Operators will work for over 130 clients across the USA. Desired applicant must be proficient in typing, computer use, customer service, and MULTI TASKING IS A MUST!

Job Summary: Responsible for answering the phone, greeting callers, establishing reason for calling, and resolving issue by contacting appropriate person that can help the customer.Primary responsibilities

  • Act as human answering service outside or during business hours for a variety of businesses, including doctor's offices, hospitals, and insurance companies.

  • Greet customers warmly and ask how to help.

  • Transfer calls.

  • Relay verbal messages.

  • Record and deliver messages.

  • Call the appropriate person requested by caller.

  • Page individuals and inform them of message.

  • Refer caller to emergency numbers if necessary.

  • Date stamp time of call and record in computer system.

  • Operate intercom, two-way radio, or public address.

  • Schedule or cancel appointments.

  • Answer caller's questions.

  • Accept orders.

  • Dispatch Security Officers.

  • Proofread messages.

  • Perform other clerical duties as necessary.

Benefits:PTO, Sick Leave, Oregon Saves, Weekly Payroll, Direct Deposit and a Fun, family work environment.

Job Type:Full-time 32-40 hours per week

Job Type: Full-time

Salary: $12.75 to $14.50 /hour

Apply at Indeed 

https://www.indeed.com/job/answering-service-operator-eb026e873acc9708